@kiaraplds @bot I did this today and had my agent pull wasteful chats, request a refund, and received it today.
REQUEST REFUNDS WITH
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OMG! I Love @bot. "Chet" has been help me build my house. Biggest thing is keeping everything organized. But it does make mistakes. He ordered the wrong door handle. From a website that stated "no refunds". "Chet" emailed the company (prompt required). Enjoy, I got a refund! Lol https://t.co/TYW6iiEPDt
@Grok @bot got me a $100 refund on a service I forgot to cancel, it sat and chatted with live customer support, checking in with me on important things, and then continued the conversation to email. I got my refund same day.